Our Approach Provides Results
94 %
Debtor satisfaction
We consistently prioritise the well-being of both our clients and the individuals they serve.
$42 million
Recovered for our clients
Tailored solutions for diverse financial challenges.
93 %
Collected with no legal action
Effective strategies that alleviate financial burdens.
Our Services
Early-Stage Interventions
Proactive measures to prevent debtors from falling into unmanageable debt. We provide support and guidance to address financial challenges before they escalate and become unmanageable.
Late-Stage Interventions
Specialised assistance for debtors facing severe financal issues. Our team offers personalised strategies to navigate through complex financial situations and find sustainable solutions where all other forms of traditional debt recovery has failed.
Traditional Debt Recovery
Sometimes, formal legal intervention is necessary. We manage court processes professionally and ethically, ensuring clear outcomes for cases where debtors require a court's determination to resolve outstanding debts.
Legal Advice
Expert legal guidance tailored specifically for complex debt recovery, sale of land procedures, and related land management issues. We deliver clarity and precision, ensuring informed decisions and compliance in even the most intricate financial and legal scenarios.
s.713 Sale of Land Management
Specialist advice and project management for local government councils in the sale of land to recover outstanding rates and charges. We manage the entire process end-to-end, ensuring a compliant, low-risk, and efficient outcome, with most properties paid in full prior to auction.
Credit Management Outsourcing
Comprehensive management of your debtor portfolio, enhancing your cash flow and reducing your internal workload so you can focus on bigger priorities. We proactively resolve payment issues and streamline collection processes to maintain healthy financial relationships.
About Recoupa
Recoupa is a for-profit social enterprise revolutionising debt recovery in Australia through a compassionate, data-driven approach. Partnering with local government councils, schools and other businesses, Recoupa helps clients resolve overdue debts without resorting to punitive legal actions, offering personalised support and payment plans to vulnerable households. By leveraging predictive analytics and community engagement, Recoupa improves repayment rates, reduces financial strain, and minimises psychological distress for people who are already in stressful situations.
Some of our Clients
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Testimonials
Finance Manager
"We have never had such low outstanding rates since i have been here in over 10 years"
CFO
"I am truly grateful to Recoupa for their unwavering support. Their commitment to finding practical solutions has been invaluable"
Mayor
"This is one of the best innovations I have seen in local goverment. A stitch in time saves nine!"